Privacy policy
This privacy policy explains how Business Intelligence Marketing LLC processes personal data collected through kerngo.com and related commercial communications.
Controller
The data controller is Business Intelligence Marketing LLC. Public contact email for privacy requests: support@kengo.com.
Data categories
We may process identification and contact data such as name, email address, company, role, message content, business interest, IP address, browser data, technical logs and consent preferences. If Kerngo is contracted, additional contractual, billing, support and operational data may be processed under the applicable agreement.
Purposes
Data is processed to respond to inquiries, manage demo requests, provide commercial information, maintain security of the website, prevent abuse, analyze website performance, manage contractual relationships and comply with legal obligations.
Legal bases
Depending on the context, processing may be based on consent, pre-contractual steps requested by the user, performance of a contract, legitimate interest in operating and securing the website, and compliance with legal obligations.
Service and operational data
Kerngo is a server operations product. If a customer uses the platform, operational logs, incident records, approvals, audit entries and technical metadata may be processed to provide traceability, security, support and service functionality. Customer-controlled server content is governed by the applicable service agreement and data processing terms.
Customer configuration data
Some operational data may be generated because the customer configures servers, credentials, playbooks, risk policies, approval flows, alerts or execution limits inside Kerngo. The customer is responsible for deciding what systems are connected, which data is exposed to the service, which actions are enabled and what retention or audit settings are appropriate for its legal and operational requirements.
Recipients and processors
Data may be shared with hosting providers, email providers, analytics providers, security providers, payment or billing providers, professional advisors and public authorities when legally required. Processors are used under appropriate contractual safeguards.
International transfers
Business Intelligence Marketing LLC may use providers located in different jurisdictions. When required, appropriate safeguards such as contractual clauses, adequacy mechanisms or equivalent protections will be applied.
Retention
Contact data is retained for the time needed to handle the request and follow up commercially unless the user objects. Contractual, billing, security and audit data may be retained for the periods necessary to provide the service, defend claims and comply with legal obligations.
Security measures
Reasonable technical and organizational measures are applied to protect data, including access controls, credential protection, logging, separation of duties and restricted access where appropriate. No internet service can guarantee absolute security.
User rights
Users may request access, rectification, deletion, restriction, objection and portability where applicable. Requests can be sent to support@kengo.com. Users may also lodge a complaint with the competent data protection authority when applicable.
Marketing communications
Commercial communications will be sent only when legally permitted. Users may unsubscribe or object to marketing at any time through the available channel or by contacting support@kengo.com.
Changes
This policy may be updated to reflect legal, technical or business changes. The current version will be published on this website.